Your staff has no idea what you want from them.
There’s about a 50/50 chance that statement applies to your practice. In nearly half the teams in business today, employees say they’re working without any clear expectations for performance.
Confusion kills productivity.
The biggest challenge PT practices have with poor productivity isn’t due to a staff that lacks talent or is unwilling to work hard—it’s a staff that is confused, with employees who don’t know what success means in their jobs, and aren’t trained how to achieve it!
You already know your staff is THE most valuable asset you have. Their performance determines your profits (and your peace of mind).
Here’s a tip for how you can reduce staff confusion so they can become Rock Stars, and boost your bottom line: