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Get Out of the Negative Zone
Feeling stressed out and negative can be a major drain on your energy and productivity. But there are a few simple tools that you can

4 Simple Steps to Taking Control of Word-of-Mouth Marketing
Word of mouth marketing is an incredibly powerful tool. To understand that power, all you have to do is think about the trust you place

Blocking, Tackling and Batching…it’s time to take control of your time
Overwhelmed by too much work? Welcome to the (very big) club. One of my favorite quotes comes from writer Annie Dillard: “How we spend our

Just Do It or Train Them to Do It?
Some of you have asked “Is leadership allowing your team to handle the entire process of replacing a staff person on their own? Or is

The Most Overlooked Practice Profit Opportunity
Upselling is a marketing term, but we all do it. How? Each time you offer clients a ball, a foam roller, a band, or another

Do you know how to keep the great people you hire?
You’ve hired great people. Do you know how to keep them? I don’t have to tell you the price you pay for high turnover in