Technology keeps changing. The fundamentals don’t. That is the entire premise behind this conversation with Sharif Zeid, founder and CEO of Empower EMR, who has spent more than 20 years in rehab technology working with thousands of practices.

This episode is for physical therapy, occupational therapy, speech-language pathology, and mental health practice owners who are evaluating new technology or AI tools and want to know the difference between a tool problem and a foundation problem before they spend the money.

If this episode changed how you think about your next technology purchase, subscribe, share it with an owner mid-EMR-switch, and comment with the tool you were most tempted to believe would fix everything.

Episode breakdown:

00:00 – Opening Hook

1:04 – Guest Introduction: Sharif Zeid

2:13 – What’s Working and What’s Broken in Rehab Tech

3:27 – Technology as Gasoline on a Fire

5:23 – Growth Amplifies Dysfunction

6:11 – The Credit Card Fantasy: “Just Solve It for Me”

7:15 – The House-Building Analogy

26:31 – The 90% Win: Why You Don’t Put the Nail Gun Down

38:17 – Practicing Gratitude as a Leader

39:52 – Where to Find Sharif Zeid and Empower EMR

42:06 – Closing Thoughts

If billing gaps, collections, cash flow, or revenue leaks are creating stress in your practice, schedule a conversation with Jamey here.

You can learn more about Sharif’s work here.