Creating a work- and life-skills toolbox has often been written about as a key to one’s success. Let’s focus on building a different toolbox – one for boosting and maintaining your confidence. Let’s call it the Confidence Toolbox.
So what is confidence? Confidence is being comfortable with who you are; being who you are and not attempting to be someone or something you are not. Authenticity breeds confidence; confidence in ourselves supports us being our authentic selves. Building work and life skills can create confidence in ourselves and others.
The ideas that follow are tools for confidence building in our lives and in our practices. Each of these tools has worked for me and for others to build self-confidence which then radiates into the work we do and the way in which we live our lives. The more confidence we have, the more that others are drawn to our positive energy; which in turn refuels our confidence. See which ideas resonate with you – then implement them. Move past the ideas that don’t seem like a fit for your confidence toolbox. Share these tools with others when you are mentoring, leading, and encouraging.
- Habits breed success. Are your habits building your confidence? They can! Your success is 100% determined by your daily habits. What habits are you choosing each day?
- Habits produce results. Productive, results-oriented habits produce desired results. Experiencing positive results increases confidence.
- Focus. Keep focused on your goals and achieve them to build confidence. Life does throw curve-balls and create distractions. However, your job is to stay focused on your vision and your desired results.
- Handle Curve-balls. Every week brings an unexpected challenge. Being aware of and flexible for these unexpected challenges gives you the confidence to deal with the curve-balls and to successfully navigate the week.
- Achieve Goals. Clear goals for the practice and for team members must exist. We all want to know what we are working to achieve: it gives confidence in the work we do. Clarity of goals supports achievement. When goals are achieved, celebrate.
- Five-day Forecasts. Measuring relevant numbers in reasonable timeframes builds near-term confidence. In my practice, we do five-day client visit and utilization forecasts and we celebrate when we achieve the forecasts. When we miss the mark, we identify what needs adjusting so that we can achieve success.
- Dashboard Metrics. Identify what is important for your practice to measure. When you know what you are measuring, you can identify whether you are achieving your goals. Goal achievement breeds confidence.
- Numbers Knowledge. Understanding the numbers (financial dashboard) of your business gives confidence about where you are and where you want to lead the business. Knowing where you are helps to determine what needs to be done to achieve your goals.
- Record Breaking. When you know your daily and weekly numbers, you can track when the practice team is breaking records. Reaching record highs builds confidence in the team. For example, reaching a record-high weekly number of visits can build confidence in marketing efforts and in the team’s beliefs about handling high visit numbers.
- Celebrate. When goals have been reached, records of success broken, and things have gone as planned, celebrate. Celebrations reinforce gratitude and build confidence for repeated success.
- Create Continuity. Consistently performing tasks, continuously providing mentoring, and calmly practicing persistence creates confidence in others because we can be counted on. Continuity also creates confidence in ourselves because we have a habit that is repeatable and reliable.
- Get to the Next Level. Resting on goal achievement can create a status quo that prevents us from getting to the next level. Set new goals that support individuals and the practice reaching new heights, getting to the next level.
- Maintain Relationships. Friendships, family-ties, colleague-networking, and working with staff members are all about relationships. When we maintain the strengths and fun of our relationships, we are building confidence in ourselves and in others.
- Life-Balance. Get some of your life back. Spend time with friends. Don’t go into the office for an entire weekend. Attend family events and celebrations. We all need down-time. Bringing life-balance to our weekly work brings us more creativity and confidence.
- Organize. Having our things organized builds confidence because we can find them when we want them. Using our time in organized ways helps us to be more productive, which builds our confidence. When we are organized, others gain confidence in our ability to get things done in a timely manner.
- Documented Processes. Every practice needs to document its systems and processes. Documentation of how we do what we do helps existing and new team members know what to do. Knowing what to do builds confidence.
- Stretch Your Comfort Zone. Confidence can be built when we move outside of our comfort zone and try something new – a class, activity, or a leisure-time pursuit.
- Education. Pursuing new skills and knowledge can build your own, and others’ confidence. Your practice can offer a seminar about handling back pain (or other specific topics) to clients and prospective clients to help them build confidence in working with you and your team.
- Read. Read to gain industry and self-knowledge. Self-education is a life-long process. The most successful CEOs read at least one book a month. Build your knowledge and confidence by reading.
- Add Staff. The addition of staff builds confidence in the work of the practice because it shows growth. Getting new staff members onboard and ready to work effectively builds confidence in the new hire and within the existing team. One practice hired a new clinician who became fully effective in 30 days – that’s a confidence builder!
- Onboarding. Successfully supporting new hires at the start of their employment builds everyone’s confidence. Share your vision, your expectations, and your goals.
- Open a Second Clinic. When your first clinic has achieved consistent success, opening a second clinic can build confidence in your patients, your staff team, and in the community’s beliefs about your work.
- Clarity. Clarity of vision as well as daily expectations leads to results. Share your clarity. Clarity makes things happen. And positive results build confidence.
- Clarity Call. With my coaching clients, I hold Clarity Calls for the purposes of clarifying goals and celebrating successes.
- Control. Having personal control over your time, activities, and reactions to things builds your confidence. Interestingly, when you demonstrate your self-control, others have more confidence in you.
- Marketing Results. Marketing is a constant part of building a practice. When your marketing efforts pay off, more clients use our services. The positive results of your marketing efforts build confidence internally. When clients experience a busy practice, they feel confident about your offerings being valuable and effective.
- Referrals. Giving and receiving referrals are acts of confidence being bestowed. Give referrals when fitting. Receive referrals with gratitude.
- Staff Bulletin Board. Add staff recognition items to your staff bulletin board. Recognitions build confidence and can inspire others to new heights of performance.
- Shine a Light on Others. Recognizing others’ strengths builds their confidence and reminds you to be confident about what they can accomplish. Support others as they shine.
- No Overworking. Tired team members do not provide their best work which causes confidence to drop. Balanced schedules and workloads help everyone to perform well, which builds confidence.
- Community Service. Giving back to the community through volunteerism and tours of your business practice builds confidence in you, your team, and in the community. A tour of your business provides education about what you do, career possibility information for students and adults, and an opportunity for your team to shine while telling the story of what they love to do.
- Community Events. Participation in festivals, fairs, parades, and education events can build team member confidence when they effectively present information about the practice. Participation in these events also builds confidence about your practice in the community.
- Launch a new Product or Program. Mastery of your service menu builds confidence and paves the way for new products or programs to be added to the menu.
- Maintaining Clients. When clients stay with us, our confidence about providing valuable services grows. Once a program of service has been completed, we can provide other options for consideration. When an additional service or program is selected, our confidence grows again because the client has shown confidence in us.
- Discharging Clients. As odd as this may seem, discharging a client is a confidence builder. Why? Because when we successfully complete a plan of care, the client’s needs have been met and confidence gained: theirs for their well-being and for their belief in us as providers.
- Set Clear Expectations. When you create expectations, people usually live up to them and perform to achieve them. Meeting expectations builds their and your confidence.
- Gratitude. Pausing to reflect on the people and things for which you are grateful reminds you of the reasons to be confident about your practice and your life.
- Care. Care for yourself creates positive energy and builds confidence. Care for others – genuine care – builds confident relationships. Take good care!
It is possible to build and maintain our own, and others’, confidence each day. Put a confidence-building tool into use daily and watch the results of confidence unfold. Celebrate your successes and achievement of desired results. Own your confidence. Build your Confidence Toolbox and support others in building theirs. Confidence grown is confidence owned!
Looking for more confidence-building ideas? Are you ready to stretch and keep becoming the best version of yourself? Let’s start a conversation. Please fill out the Owner’s Profile.